WhatsApp ordering for restaurants

Let delivery customers choose from the live menu before they message you.

Instead of sending a PDF or typing the available dishes repeatedly, give customers one digital menu where they can browse, prepare an order, and open a structured WhatsApp message to your restaurant.

  • Customer chooses from live menu
  • Prepared WhatsApp order message
  • Restaurant confirms delivery
  • No guest account required

The short answer

LinkMenuz WhatsApp ordering is a customer-controlled delivery handoff. The customer chooses dishes in the live menu, adds delivery details, and opens a prepared order in WhatsApp. The message is only sent when the customer confirms it, and the restaurant remains responsible for accepting and arranging the delivery.

Stop resending static menu files

Share one restaurant link or delivery QR code. When the menu changes, the same link shows the current dishes, prices, photos, and availability without sending another PDF.

Receive a more structured enquiry

The prepared message can include selected items, quantities, notes, the displayed total, and the customer’s delivery details. This gives the restaurant a clearer starting point than an unstructured chat.

Keep the restaurant in control

A WhatsApp message is an enquiry, not automatic acceptance. The restaurant confirms whether it can fulfil the order and agrees on timing, charges, delivery coverage, and payment with the customer.

Use dashboard ordering for on-site service

WhatsApp is intended for the enabled delivery flow. Orders from active tables, rooms, and other in-house service locations appear in the LinkMenuz order dashboard.

How it works

A clear route from setup to service.

  1. STEP 1

    Enable delivery

    Add the restaurant WhatsApp number, turn on delivery availability, and enable WhatsApp ordering in the restaurant settings.

  2. STEP 2

    Customer builds the order

    The customer browses the live menu, chooses available dishes, and adds the requested delivery details.

  3. STEP 3

    Confirm in WhatsApp

    The customer sends the prepared message, then the restaurant confirms fulfilment and the remaining delivery arrangements.

Common questions

What businesses ask before starting

Last reviewed 30 August 2026

Does LinkMenuz send the WhatsApp message automatically?+

No. LinkMenuz prepares the order message and opens WhatsApp. The customer reviews it and chooses whether to send it to the restaurant.

What information can a delivery order include?+

The delivery flow can collect the customer’s name, phone number, address, chosen dishes, quantities, notes, and the menu total before preparing the WhatsApp message.

Does the restaurant still confirm the order?+

Yes. The restaurant confirms availability, delivery coverage, timing, delivery charges, payment, and acceptance directly with the customer.

Can WhatsApp ordering be turned off?+

Yes. The restaurant controls its delivery availability, WhatsApp number, and whether WhatsApp ordering is enabled.

Turn your current WhatsApp enquiries into a clearer ordering flow.

Tell us whether you offer pickup, delivery, or both. We will explain how the LinkMenuz customer menu and WhatsApp handoff work before you choose a plan.

Talk to LinkMenuz